You're Dhs. 250 away from FREE shipping!
At The Gift Shop UAE, every order is a curated experience — thoughtfully sourced, carefully packed, and delivered with care. We work with trusted international partners to bring you unique finds from around the world.
All orders are processed within 2–4 business days (Monday to Friday, excluding public holidays).
Orders placed after 2:00 PM GST will be processed the next business day.
During peak periods (e.g. holidays, sales), please allow an extra 1–2 business days for processing.
Once your order ships, you’ll receive a confirmation email with a tracking number and live tracking link.
Our pieces are fulfilled from international warehouses. Delivery times depend on product origin and destination:
UAE: 5–8 business days
GCC Countries: 5–10 business days
International: 10–15 business days
These timeframes are indicative, not guaranteed. Delays may occur due to customs clearance, local courier handling, or high-volume seasons. If your order is time-sensitive, please contact us before purchasing.
In some cases, your order may arrive in multiple shipments depending on the origin of each item.
A flat shipping rate of AED 45 applies to all orders, regardless of destination
Free shipping for all orders above AED 250.
Customs duties, VAT, or import taxes (if applicable) are charged by your country’s authorities and are the buyer’s responsibility upon delivery
Tracking information will be emailed to you once your order has been shipped. Please allow up to 24 hours for tracking to activate.
If you need assistance with your order status or tracking updates, our team is happy to help.
We want you to feel confident with every purchase. You may return or exchange eligible items within 30 days of delivery.
Conditions:
Item must be unused, in its original condition and packaging
Return shipping costs are the responsibility of the customer
Please visit our Returns Policy page for full details and instructions.
Do you ship worldwide?
Yes. International shipping is available and the flat rate applies globally.
What happens if my order is delayed?
While we strive to meet all delivery windows, delays may occur. We will notify you of any changes and work to resolve them as quickly as possible.
Are duties and taxes included in my order total?
No — any import-related fees are billed by your local customs authority and must be paid upon delivery.
Do you offer express shipping?
At this time, we do not offer express delivery. Our priority is thoughtful fulfillment and packaging to preserve the integrity of each item.
We understand that delivery speed matters — but we also know the right piece is worth the wait.
Thank you for trusting us with your gifting moments.
For further assistance, reach out to us anytime at info@thegiftshopuae.com
